Frequently Asked Questions

What types of fences do you offer?

We offer a variety of fence types to suit various preferences and requirements, including:

 •PVC Fence: A durable and low-maintenance option, perfect for various settings.
•Aluminium Fences with Privacy (Louver or Slat): Ideal for adding privacy with a modern touch.
•Aluminium Pool Fence: Safety-focused designs that are attractive and functional for pool areas.
•Aluminium Tubular Fences with Spikes on Top: Combining security with style, these enhance perimeter safety.
•Steel Security Fence: Robust construction for optimal security, ideal for both residential and commercial properties.
•Stairway Balustrade: Elegant and safe solutions for stairways.
•Balcony Balustrade: Stylish and secure options to complement your balcony area.

How do I get a quote for a fence?

 You can request a free estimate by filling out the form on our website or by contacting us directly at info@designfence.co.nz. We'll need some basic information about your fencing needs to provide an accurate quote.

Do you provide installation services?

Yes, we provide professional installation services. Our team of experts will ensure your fence is installed efficiently and correctly.

How long does it take to install a fence?

The installation time can vary based on the size and complexity of the project. Once we have the details of your project, we can provide a more accurate timeline.

Can I customise the design of my fence?

Absolutely! We specialise in custom fence designs. You can share your design ideas with us, and we'll work with you to bring them to life.

What is your policy on repairs or replacements?

We stand by the quality of our products. If you encounter any issues due to material or workmanship defects, please get in touch with us for repair or replacement options.

How does delivery work?

We offer delivery services for our products. The cost and time for delivery will depend on your location and the size of your order. Please get in touch with us for more details.

Do you offer a warranty on your fences?

Yes, we offer a warranty on all our fences. The specific terms and duration of the warranty vary by product type, which can be found in our warranty policy.

How can I make a payment?

 Payments can be made online, by bank transfer, or by credit card. Full payment details will be provided during the ordering process.

Can I return a product if I’m not satisfied?

We aim for complete customer satisfaction. If you're unsatisfied with your purchase, please refer to our return and exchange policy or contact us directly.